Small, medium and commercial size businesses understand how much their business rely on technology. As we know, you and your staff are the experts of you field. At Pharr Technologies, we are experts in our field. Most businesses that cannot justify or afford their own in-house IT department, benefit bigly from an IT managed service provider monitoring, protecting, updating and maintaining the businesses network. This allows your staff to focus on what they do best and not be distracted due to slow connection times and system hesitations.
Pharr Technologies works as your trusted partner and cares about the success of your business of any size. Our expertise, support and solutions will help you save money and increase efficiency. We want you to focus on running and growing your business, while we focus on keeping your growing business running. With this mindset, our managed IT services are flexible and innovatively designed. as well as provided across many industries to help transform and elevate your business. Our managed IT services plans provide affordable solutions to the complex technology problems of businesses for a fixed monthly fee.
What are Managed IT Services?
Managed IT services are provided by an outside firm or IT consulting company. We provide managed services based on remote, proactive monitoring of company networks on an ongoing basis and on-site support as needed with minimal impact to business productivity or operations. Pharr Technologies has experts who specialize in every aspect of network functionality and its operations, computer support and security policies that need to be in place using the latest industries best practices.
Generally, managed IT services are delivered from a remote location via the Internet, but on-site proactive and emergency services are also provided as necessary. Services range from basic monitoring to fully managed services. Managed services are provided on flat monthly fee.
Here are a few Types of services offered:
- Computer & Server Upgrades and Support
- Data Backup & Disaster Recovery
- Enterprise Network Security & Implementations
- Remote Network Monitoring & Troubleshooting
- Technology Evaluation & Planning and Design
- Unified Communications / VOIP Phones /Mobility Solutions
- IP Surveillance Design and Installation Services
- Audio/Visual Design and Implementation
Computer & Server Support
Regular maintenance and monitoring of computers is essential for optimal desktop performance. We offer solutions to ensure that computers are functioning properly and are protected against all the latest threats and disasters.
Remote Network Monitoring
Remote monitoring of the critical components of a network, such as servers and firewalls. We troubleshoot problems remotely to minimize network downtime. With automatic alerting systems, issues are resolved before they can significantly impact your daily operations.
Data Backup & Disaster Recovery
Our Backup and Disaster Recovery solutions are designed to keep your business network functioning fully with minimal downtime. Pharr Technologies engineers can configure your data for onsite, cloud or a hybrid (mix of both) backup solution while ensuring that your data is safely secure. At Pharr Technologies, our experts will design a solution that can ensure there is minimal to no data loss. Regardless of the company size, data backup and disaster recovery are essential. Healthcare and Banking industries actually have certain standards that must be adhered to or risk steep fines.
Network Security
Small businesses need computer and network security just as much if not more than large businesses. studies have shown that small businesses are often the primary target of hackers who can more easily attack their smaller usually less secure networks. We provide tools and best practices, such as email antispam tools, firewall management and much more to help protect your business from Intruders, ransomware, viruses, spam or other threats that are being created daily.
Technology Evaluation & Planning
Most business owners employ an “ad-hoc” approach to dealing with technology, with no long-term plan for future technology needs. We provide a comprehensive computer and network assessment, we then evaluate the current IT setup to suggest possible changes to maximize technology effectiveness for your business.
Communications and VOIP Phones
VoIP, or Voice-over-IP (Internet-Protocol), is a better and more cost-effective way for businesses to communicate. Using high-speed Internet connections to make and receive phone calls, these business phone systems offer features unavailable with traditional phones – and can potentially save you thousands on long-distance and overseas calls. Pharr Technologies will work with your business to review your current usage, explore options and offer a VoIP business phone system’s plan to replace or enhance your existing system.
Surveillance
Pharr Technologies offers and installs a full range of IP video surveillance systems including security cameras, video recording devices (DVR, NVR, Hybrid) and video management software (VMS). Each solution we design is unique to the individual customer and their surveillance needs. At Pharr Technologies, we have all your angles covered
Break/Fix model vs. Managed Services: Key Benefits of Managed Services
Many small companies use the “break/fix model” of technology management: when technology fails, a consultant is called in to fix the problem and the company pays a fee for the service. This method results in repeated downtime and lost productivity. The problem with this model is that consultants are not motivated to keep the client’s network and systems running efficiently because the consultant makes more money when the technology breaks down. Small business owners should consider the Managed IT Services solution for several reasons:
- Managed services provide affordable solutions to the complex technology problems of small businesses for a fixed monthly fee.
- Technology experts are fully focused on keeping the systems of the company up and running because repeated technology failures mean higher costs to them. Therefore, the managed services model is beneficial to both the client and the technology expert.
- Small businesses have the advantage of better services from a team of experts at lower fixed rates.
Schedule a consulting session or a walkthrough today.
Schedule a consult or walk through today!