SMB

SMB

Small and medium businesses understand how much their business rely on technology. They are the experts of their field. An IT managed service provider helps them to focus on what they do best.

Pharr Technologies works as your trusted partner and cares about the success of your small business. Our expertise, support and solutions will help you save money and increase efficiency. We want you to focus on running and growing your business, while we focus on keeping your growing business running. With this mindset, our managed IT services are flexible and innovatively designed. as well as provided across many industries to help transform and elevate your business. Our managed IT services provide affordable solutions to the complex technology problems of small businesses for a fixed monthly fee.

What are Managed IT Services?

Managed IT services are provided by an outside firm or IT consulting company. We provide managed services based on remote, proactive monitoring of company networks on an ongoing basis and on-site support as needed with minimal involvement of the small business owners. We employ consultants who specialize in small business networks, computer support and security.

Generally, managed IT services are delivered from a remote location via the Internet, but on-site proactive and emergency services are also provided as necessary. Services range from basic monitoring to fully managed services. Managed services are provided on flat monthly fee.

Types of services

We provide many services. Broad categories include:

  • Computer & Server Support
  • Data Backup & Disaster Recovery
  • Network Security
  • Custom Software Solutions
  • Remote Network Monitoring
  • Technology Evaluation & Planning
  • Communications / VOIP Phones
  • Surveillance

Computer & Server Support

Regular maintenance and monitoring of computers is essential for optimal desktop performance. We offer solutions to ensure that computers are functioning properly and are protected against all of the latest threats and disasters.

Remote Network Monitoring

Remote monitoring of the critical components of a network, such as servers and firewalls. We troubleshoot problems remotely to minimize network downtime. With automatic alerting systems, issues are resolved before they can significantly impact your daily operations.

Data Backup & Disaster Recovery

Our Backup and Disaster Recovery solutions are designed to get your business back to usual with minimal downtime. We do onsite and cloud backups. Your data is encrypted and we make sure there is no data loss. Regardless of the company size, data backup and disaster recovery are essential.

Network Security

Small businesses need computer and network security even more than large businesses. This is because small businesses are often the primary target of hackers who can more easily attack their smaller networks. We provide tools and best practices, such as email antispam tools, firewall management, to help protect your business from hackers, viruses, and spam.

Custom Software Solutions

We recommend and provide custom designed software solutions according to the unique needs of your business. Depending on the project needs and requirements, we will determine the technology best suited to their business needs.

Technology Evaluation & Planning

Most small business owners employ an “ad-hoc” approach to dealing with technology, with no long-term plan for future technology needs. We provide a comprehensive computer and network assessment, and evaluate the current IT setup to suggest possible changes to maximize technology effectiveness for your business.

Communications and VOIP Phones

VoIP, or Voice-over-IP (Internet-Protocol), is a better and more cost-effective way for businesses to communicate. Using high-speed Internet connections to make and receive phone calls, these business phone systems offer features unavailable with traditional phones – and can potentially save you thousands on long-distance and overseas calls. Pharr Technologies will work with your business to review your current usage, explore options and offer a VoIP business phone systems plan to replace or enhance your existing system.

Surveillance

Pharr Technologies offers and installs a full range of IP video surveillance systems including security cameras, video recording devices (DVR, NVR, Hybrid) and video management software (VMS). Each solution we design is unique to the individual customer and their surveillance needs. At Pharr Technologies, we have all your angles covered

Break/Fix model vs. Managed Services: Key Benefits of Managed Services

Many small companies use the “break/fix model” of technology management: when technology fails, a consultant is called in to fix the problem and the company pays a fee for the service. This method results in repeated downtime and lost productivity. The problem with this model is that consultants are not motivated to keep the client’s network and systems running efficiently because the consultant makes more money when the technology breaks down. Small business owners should consider the Managed IT Services solution for several reasons:

  • Managed services provide affordable solutions to the complex technology problems of small businesses for a fixed monthly fee.
  • Technology experts are fully focused on keeping the systems of the company up and running because repeated technology failures mean higher costs to them. Therefore, the managed services model is beneficial to both the client and the technology expert.
  • Small businesses have the advantage of better services from a team of experts at lower fixed rates.

Schedule a consulting session or a walkthrough today by filling out the form to your right.