Category: Services

Services

Services

At Pharr Technologies, our team of experts provides IT solutions and support for all types of industries and needs. Our packages for small to medium businesses include:

  • Managed Services Our managed IT services reduce the hassles, and costs associated with trying to manage and support your IT yourself, freeing you up to concentrate on your primary business objectives — generating leads, improving sales, keeping customers happy, and tapping new sources of revenue.
  • Data Protection Without a disaster recovery and business continuity plan in place, your essential business data could be lost due to natural or human disasters such as fires, floods, hackers and other unauthorized attacks. Even if a true disaster seems unlikely, a business without a backup plan risks complete failure. We offer complete data backup and security for protection in the event of a disaster or data loss.
  • Virtualization In today’s economic environment taking full advantage of your assets is essential. Let us show you a way to decrease cost while reducing energy consumption, as well as time and space requirements.
  • Cloud Computing Cloud Computing provides your business a way to minimize IT costs while getting improved bandwidth, enhanced data security, and 24/7 tech support at one fixed rate.
  • Help Desk / Business IT Support We supply a team of friendly, knowledgeable technicians who can troubleshoot problems quickly and keep your business going in the right direction. Avoid the cost of hiring additional staff by outsourcing your IT support to our team.
  • Networking Solutions Our networking solutions give you the capabilities to have an efficient designed and implemented infrastructure to keep your organization operatingsecurely and smoothly. Whether you have basic to advanced network routing requirements we have copper, fiber and wireless solutions to meet your needs.
  • VoIP VoIP phone systems use a high-speed Internet connection to make and receive calls — and VoIP systems offer features you can’t find with classic phone packages. Using VoIP helps you cut costs and increase mobility for your staff by allowing you to connect to your phone system anywhere there’s an Internet connection, saving money while improving your flexibility.
  • Managed Print Services As a small business owner, your time is spent operating and managing the daily activities of your business – there is a good chance that you are unaware how much time and money is wasted on printer or copier related activities. Activities like troubleshooting printers that aren’t working properly; using double the amount of paper necessary because you haven’t learned to use the “print on both sides” option of the printers; and the time spent ordering and processing purchase orders and invoices for toner and paper supplies.
  • Hosting Services For most businesses, the cost of designing and maintaining an IT infrastructure in-house is prohibitive. We’ll work with you to evaluate your needs and provide the backup, technical support, and secure data access you need to keep your business working smoothly and efficiently.
  • TLC: Total Lifecycle Care Our Total Lifecycle Care offers you the services and tools to implement full network assessments to help you manage your IT assets.
  • Hardware as a Service Our HaaS packages give you access to the latest and greatest technology – as well as continuing upgrades and support – as part of a monthly service rather than an ongoing capital expense. Watch your productivity improve as employees benefit from having the equipment, service and support they need.


Hardware as a Service

Hardware as a Service

Tired of Dealing with Computer Hardware Costs and Maintenance? There’s a better way

Trying to pay for and maintain your business’ computer hardware in-house can be a major problem for small and medium-sized businesses. Besides the initial capital investment and necessary technical resources involved, you constantly have to pay for upgrades as new technology is released. Now there’s a better solution for businesses in Gastonia: HaaS (Hardware as a Service) from Pharr Technologies, which offers you the newest technology, service and support – all for one low monthly rate.

Pharr Technologies’ HaaS solution offers you:

  • Use of any applications and operating systems you may use
  • Ongoing software and hardware updates and fixes
  • Free setup and configuration of new systems
  • Easy, convenient monthly billing, with no capital investment needed
  • Professional tech support available 24/7
  • Improved productivity as well as scalability for your business’ growth

For any business to succeed today, business computer hardware is vital, but it’s expensive and requires frequent maintenance and costly upgrades. Traditionally this has been a significant disadvantage for small businesses in Gastonia and across the country, but with Pharr Technologies’ HaaS solutions, you can utilize the latest technology and keep up with your better-funded competitor’s computer hardware without breaking the bank.

If you can escape from the hassles and headaches of trying to keep your computer hardware up to date and running by using HaaS, you can focus your energies on growing your business. Your staff will be more productive and will benefit from the implementation of a Hardware as a Service plan. Should you have problems or need tech support at any time, we’re just a phone call away.

Call Pharr Technologies today to discuss how HaaS can help solve your computer hardware needs.

Hosting

Hosting

Get Your Business’ Hosting, Handled By the Pros

If you’ve been dealing with the costs, risks and frustrations of having your business hosting your own servers, we’ve got good news for you. Pharr Technologies offers secure IT hosting services that can be easily implemented without any disruption to your business, while providing you with better performance, expert IT hosting support, and guaranteed system security.

Pharr Technologies business hosting solutions include:

  • Seamless connectivity – Easy accessibility for you and your staff.
  • Dedicated servers – Housed in our secure, highly-accessible data center.
  • Unlimited desktop support – Support and assistance for your Macs and PCs from our staff.
  • Server support –24/7 management of all physical devices, network and data center as well as remote access.
  • Prearranged monthly bills – No hassles or unexpected fees.

Attempting to afford and maintain your own IT hosting is much too costly for most small and medium-sized businesses (SMBs) – just trying to identify needs and set up a business hosting system in the first place is challenging enough. Adding to the network and maintaining proper security takes more resources and staffing.

And just getting set up isn’t enough – technology is constantly changing and improving, so you have to continue to plan for future software and hardware needs. Most SMBs don’t have the staff or the experience to build a business hosting solution comparable to that offered by Pharr Technologies – and it wouldn’t make sense to try. Use those resources to develop your business and find new sources of profit, while letting us worry about your IT hosting services.

We offer our customers secure, dependable, high-performance IT hosting services and support for one affordable monthly rate, giving you the time and freedom to focus on your business objectives instead of your IT infrastructure.

Contact Pharr Technologies now and we’ll show you how the right business hosting can have a major impact on your business.

Managed Print Services

Managed Print Services

Managed Print Services for SMBs: Reducing Hidden Costs

Small business owners typically have a lower profit margin compared to their overhead expenses than larger businesses do.  This is how Pharr Technologies can use their Managed Print Services offering to reduce some of those expenses.  When a printer isn’t working effectively in a small business environment, one of the owners, managers or employees must spend time on the phone with an IT specialist trying to troubleshoot the cause of the printer or copier malfunction; as well as find a solution to get it up and running again. When this person is tied up for a long period of time, the business loses the money that would have been made during that time period.

 

What is Managed Printing Services?

Pharr Technologies Managed Print Service (MPS) will monitor your printers and copiers actively from a remote location. We can often predict where problems may occur and prevent it from happening. Pharr Technologies expert support staff will work with your business to implement plans to identify excessive spending in printers, copiers, and supplies, and to increase productivity by setting up a plan for which type of documents go to which printers in your organization.

Managed printing service providers will also make sure you always have the right amount of ink and paper supplies on hand, which means you will no longer have a closet full of supplies that are never used or run out of the paper you need in the middle of a printing project.

 

Advantages of Managed Printing Services

In addition to the financial savings gained by small business owners utilizing Pharr Technologies’ MPS, there are additional advantages of convenience and control. As a small business owner, your time is spent operating and managing the daily activities of your business – there is a good chance that you are unaware how much time and money is wasted on printer or copier related activities. Activities like troubleshooting printers that aren’t working properly; using double the amount of paper necessary because you haven’t learned to use the “print on both sides” option of the printers; and the time spent ordering and processing purchase orders and invoices for toner and paper supplies.

If you upgrade to more efficient and productive printers and copiers, you can also factor in energy efficiency costs of the newer equipment compared to your current, older equipment, and see the cost savings skyrocket.

When Pharr Technologies MPS is handling your printing and copying needs, you won’t lose one of your key employees (or yourself!) hours on the phone trying to troubleshoot problems – this is most likely your biggest area of savings in both financial resources and time.

The convenience associated with having an expert handling your business printer and copier needs also means no one on your staff needs to worry about ordering supplies. If there are equipment problems or malfunctions, an expert will fix them for you because it is the responsibility of a managed print services provider.

The end result will be an efficient office when you cut expenses on paper, ink or toner, lower your electricity use and improve employee productivity.

Contact Pharr Technologies today to speak to a Managed Print Services associate and get a free, no-obligation consultation.

Phones and VOIP

Phones and VOIP

VoIP: A Better Choice for Business Communication

What’s VoIP? VoIP, or Voice-over-IP (Internet-Protocol), is a better and more cost-effective way for businesses to communicate. Using high-speed Internet connections to make and receive phone calls, these business phone systems offer features unavailable with traditional phones – and can potentially save you thousands on long-distance and overseas calls. Pharr Technologies will work with your business to review your current usage, explore options and offer a VoIP business phone systems plan to replace or enhance your existing system.

Pharr Technologies’ Voice-over-IP packages deliver you:

  • Low-cost hardware, support and upgrades
  • Unlimited calling around the globe
  • New features not available with traditional phone systems
  • Installation, maintenance, and support for Gastonia customers
  • Migration from your current business phone system to VoIP

With Voice-over-IP, your monthly rate stays constant, no matter how many calls you make or where you call. If you regularly make long-distance or international calls, our system could save you thousands of dollars. In addition, with our Internet-based business phone systems, you don’t have to make a huge capital investment in equipment that will quickly be out-of-date.

With VoIP, you can access your phone system anywhere there’s an Internet connection. It’s a smart option for cost-conscious businesses — especially businesses that also have a traveling workforce. VoIP can be used over wireless connections anywhere, so your employees can stay constructive while they’re at home or traveling. Plus, voice-over-IP services can change as your business needs change, giving you the ability to scale up or down anytime.

Contact Pharr Technologies today to see how much your company can save using VoIP.

TLC: Total Lifecycle Care

TLC: Total Lifecycle Care

Our Total Lifecycle Care offers you the services and tools to implement full network assessments to help you manage your IT assets.

The information obtained is so specific it will help your decision making process, whether looking to invest in a new project, compelling software licensing data for compliance, to implementing a Lifecycle Management Program to refresh outdated equipment, this program has the tools needed.

While our Lifecycle Management Tools will provide key visibility, they will also allow you to manage those assets as well.  From routine patch management to more in depth problems resolution and reporting, these tools have the features and functionality you need.

Networking Solutions

Networking Solutions

Pharr Technologies provide wide variety of networking solutions. Our products give you the capabilities to have an efficient designed and implemented infrastructure to keep your organization operating securely and smoothly. Whether you have basic to advanced network routing requirements we have copper, fiber and wireless solutions to meet your needs.

Help Desk / Business IT Support

Help Desk / Business IT Support

The IT Support You Need –  At A Price You Can Afford

With today’s ever-changing technology, companies rely on having a solid and reliable IT infrastructure and the tech support to go with it. But most small and medium-sized businesses (SMBs) can’t justify the expenses involved in hiring full-time business IT support professionals. That’s where we come in. Pharr Technologies can provide your business with a full team of IT support specialists with experience and skills across all types of technologies and applications who are ready to respond at a moment’s notice – and all at a price you can afford.

At Pharr Technologies, our business IT experts can provide you with:

  • Assistance with hardware installation
  • Design and configuration of computer networks
  • Software training and support
  • Tech support for a variety of systems
  • An all-inclusive hourly rate for IT services

It’s not enough anymore for one person to support the computers, hardware, networks, and infrastructure required for running a small business. Today’s ever-changing technology provides too many challenges for small businesses to deal with tech support in-house.

Our group of business IT support experts has the combined knowledge and experience to handle the systems and software you use to keep your business running. In most instances, our tech support professionals can work with you over the phone to answer questions, remotely access your system and solve any technical troubles that arise. If needed, Pharr Technologies technicians will be dispatched to your facility to recover failed systems and restore connectivity.

Don’t wait for a crisis, call Pharr Technologies today to get access to the business IT support experts you need.

Virtualization and Cloud Computing

Virtualization and Cloud Computing

Cloud Computing Services: Much More Than A Silver Lining

With an Internet-based foundation, Pharr Technologies’ cloud computing provides your business with a simple, flexible and affordable IT infrastructure – complete with technical support – in one monthly program. Our service includes all the hardware, software, and data security you need to keep your company running safely and efficiently. Benefits of our cloud computing management offering include:

  • No initial capital investment needed
  • Ability to scale up or down as your business needs change
  • No additional IT staff needed
  • Additional time for you to focus on business goals

Our cloud computing solutions feature:

  • Built-in data backup and recovery
  • Secure data storage using advanced technology
  • A centralized management console
  • An intuitive web interface with built-in workflows
  • Auto data and software backups every 15 minutes

Simplicity

Having cloud computing is like having your own data center – but without all the headaches. There’s no worrying about rack space, setup, storage, licensing, maintenance, etc.

Data Security
Your vital business data will be guarded from theft, hackers, and natural disasters thanks to our multiple redundant storage sites.

Flexibility
With our cloud computing management, you can increase or decrease your capacity and capabilities as your business’ needs change – without having to make major capital investments.

Service and Support
You’ll have access to 24/7 cloud computing management pros who will monitor your systems and provide help when you need it to ensure complete business continuity.

High Performance
Our cloud computing services offer benefits such as server virtualization, automatic data backup, and high-level accessibility at prices your small business can afford.

Contact Pharr Technologies today to learn more about the advantages of cloud computing services for your business.

Data Protection

Data Protection

Do You Have a Data Protection Plan that Protects your Vital Data?

What would happen if your company suddenly lost all its IT information due to a flood, fire, or system meltdown? Do you have a data backup and recovery program so you can get it all back? Pharr Technologies offers complete, reliable data recovery and backup options for businesses like yours.

We can help you protect your crucial business data from loss due to a natural disaster, system failure, or human error. We offer personalized data protection solutions to secure your critical data and IT infrastructure.

Our data protection solutions provide:

  • Secure backup copies of your IT infrastructure in our redundant offsite data centers, safe from natural disasters and unauthorized access
  • Access to your backup files through our dedicated servers
  • Automatic and ongoing secure data backup
  • A monthly plan, saving you money and major upfront expenses
  • A clone copy of your data which can be used for data recovery within minutes in the event of an emergency

It’s not enough to have data recovery files at your facility – if your office was damaged or destroyed, your data backup files would be lost as well. With a copy securely off-site, your business can still access information even if your physical location is completely destroyed. While this scenario might not be likely, there are plenty of other threats to the security of your information, such as hackers and system crashes, which could cause your productivity to come to a halt. Don’t risk it – get proper data protection for your Gastonia company.

Without access to critical information, would you be able to make contact with customers and vendors and continue to operate your business? How long would your company survive? Do you really want to find out?

Contact Pharr Technologies’ office today and learn how we can create a custom data recovery and backup solution for your business.